This document sets out the company’s approach to the responsibilities it has for its staff, its partners and clients, and for the community and environment in which it operates. It provides an overview of our corporate responsibilities, some of which are detailed in other documents.

We recognise the unique and important contribution made by every individual person with whom we involve ourselves, to our work, to their own organisations and to the wider community.  We welcome human diversity in all its forms and see diversity as fundamental an all our dealings with clients, partners, associates and the wider community.

We accept responsibility for caring for our staff, providing them with meaningful employment, with the opportunity to provide for themselves and their families and for ensuring, as far as we can, their continuing health, safety and welfare in the workplace.

We recognise the need of our clients to a safe and secure environment and regard their property, including intellectual property as being as important as our own.

We recognise that we must contribute to maintaining and improving the environment in which we operate through the application of our Environmental Policy, our Policy on Equality and Diversity and our Health and Safety Policy. In addition, we regard as unacceptable the employment of child labour and forced labour.

We will deal with our business partners and employees in an honest an honourable manner at all times.

Intraguard Limited provides security services to the private and public sector. The Company provides the highest levels of customer service and respects the customer’s right to be involved in the improvement of his contract with the Company.

The Company seeks to improve its market share of the industry by the diligent pursuit of quality control and human resources development programmes. Resulting in a trained, disciplined and professional workforce motivated to providing the quality of service required by our customers.

The purpose of this manual is to present the organisations Quality Management system to all personnel, giving the guidance essential for the effective application of Quality Control.

The purpose of this manual is to present the organisations Quality Management system to all personnel, giving the guidance essential for the effective application of Quality Control.

The contents serve as a basic reference to policies, processes, and procedures, together with work instructions (where necessary) outlining the activities and responsibilities, which a person holding a company appointment is expected to undertake as a normal part of his/her duties.

The organisation shall monitor measure and analyse the processes, ensuring that actions are implemented to achieve planned results and to continually improve their effectiveness.

Policy Statement
This policy applies to all persons working for us or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, agents, contractors and suppliers. Intraguard Ltd strictly prohibits the use of modern slavery and human trafficking in our operations and supply chain. We have and will continue to be committed to implementing systems and controls aimed at ensuring that modern slavery is not taking place anywhere within our organisation or in any of our supply chains. We expect that our suppliers will hold their own suppliers to the same high standards

Modern Slavery and Human Trafficking
Modern slavery is a term used to encompass slavery, servitude, forced and compulsory labour, bonded and child labour and human trafficking. Human trafficking is where a person arranges or facilitates the travel of another person with a view to that person being exploited. Modern slavery is a crime and a violation of fundamental human rights.

We shall be a company that expects everyone working with us or on our behalf to support and uphold the following measures to safeguard against modern slavery:
• We have a zero-tolerance approach to modern slavery in our organisation and our supply chains.
• The prevention, detection and reporting of modern slavery in any part of our organisation or supply chain is the responsibility of all those working for us or on our behalf. Workers must not engage in, facilitate or fail to report any activity that might lead to, or suggest, a breach of this policy.
• We are committed to engaging with our stakeholders and suppliers to address the risk of modern slavery in our operations and supply chain.
• We take a risk-based approach to our contracting processes and keep them under review. We assess whether the circumstances warrant the inclusion of specific prohibitions against the use of modern slavery and trafficked labour in our contracts with third parties. Using our risked based approach, we will also assess the merits of writing to suppliers requiring them to comply with our Code of Conduct, which sets out the minimum standards required to combat modern slavery and trafficking.
• Consistent with our risk-based approach we may require:
• employment and recruitment agencies and other third parties supplying workers to our organisation to confirm their compliance with our Code of Conduct
• Suppliers engaging workers through a third party to obtain that third parties’ agreement to adhere to the Code.

Intraguard Limited believes that one of its most important functions is the prevention of accidents and ill health. We do not wish any of our employees or any other person to suffer as a result of our activities or work processes. To this end, we intend to comply rigorously with all Health and Safety legislation, Codes of Practice, best guidance and work methods available, in accordance with the Health and Safety at Work Act 1974.

The Health and Safety policy and manuals we have prepared indicate the ways in which we intend to meet with a legal requirement.

Legislation requires that, as an employer, we prepare a statement of General Policy with respect to the Health and Safety of our employees, together with details of the organisation and arrangement that we have set up to carry out that policy.

Therefore, we provide, so far as reasonably practicable:
A safe system of work with safe equipment
Safe means of handling and transporting articles, substances and people
Adequate training, instruction, information, and supervision
A safe place of work with safe access and egress
A safe and healthy environment
Adequate welfare facilities.

we also ensure, so far as is reasonably practicable, that the way we carry out our work does not affect the Health and Safety of persons who are not our employees, for example, visitor and contractors.

It is also recognised that where we produce articles and substances for use at work
or we erect or install any plant or equipment, we have a duty to ensure the Health and Safety or those who use them and make available all the required information for their Health and Safety.

We remind you, our employees, of your duty to look after your own Health and Safety and ensure that you do not endanger others and that you must co-operate with us, as your employer, in meeting our legal obligations.

The Director of Intraguard Limited is aware of the impact it is business operations have on the environment both on a local and global aspect. We would implement the policy of recycling, reduction in the generation of waste and the promotion of environmental awareness.

It is, therefore, our policy to adopt procedures and practices that:

Does not damage our environment
Does not restrict the enjoyment of the environment by others
Promote sustainable improvements (where we have an influence) that consider the effects to the environment

We will support this policy by implementing the following procedures:

All waste paper, junk mail, documentation, etc must be returned to the office via your Supervisor for recycling in the most appropriate way that does not compromise the integrity of our clients, employees or company.

Arrange for all printer cartridges, toners, etc to be returned to the supplier or designated agent in the envelopes provided for recycling.

Promote the use of recycling banks for bottles, cans, paper and other waste materials that employees may bring into their place of work

Ensure any packaging supplied with any equipment is disposed of in methods that support this policy

Seek professional advice to adopt further practices that result in generating less paper and less waste

Adopt where possible the use of alternative non-fossil fuels for company vehicles

This policy is promoted throughout our company and communicated to all staff via effective training and leadership

The overall purpose of the policy is to set out guidelines and purpose for the training and development of employee’s that have a skill need or career path.

The policy emphasises the importance of maintaining a continuous learning programme to develop a core of well-trained individuals whose performance will enhance the company’s abilities to perform at a level that is consistent with growth and profitability objectives.

The policy of the company is to ensure that all personnel is trained and become sufficiently experienced to the extent necessary to competently and effectively undertake their assigned activities and responsibilities. It is also the aim of the company to encourage its employees’ to make the most of learning opportunities to realise their own personal potential and enjoyment of their job.

The company shall attempt to create a learning environment where employees’ will be prepared to accept change, develop new skills and take responsibility for their own continuous learning, in partnership with their immediate manager and Managing Director, to ensure their effective contribution to the successful achievement of both business and personal goals.

The company’s success will depend on the professionalism, skill, and commitment of all its employee’s.

For further details please contact our head office or email at info@intraguard.co.uk